Six Steps to Finish Quarter 4 Ahead of the Race

Six Steps to Finish Quarter 4 Ahead of the Race

Watching this year’s Great North Run as 56,000 people made their way over the finish line after months of preparation for the demanding 13.1 mile marathon, reminded me of how frequently owner managers fail to plan and prepare their own business for the next period ahead. I know that preparation has been critical for those undertaking the challenge for amazing charities including St Michael’s Hospice,... [Read more]


Three Steps to Organise Your Business around Your Customer’s Journey

Three Steps to Organise Your Business around Your Customer’s Journey

As a business strategist and performance coach, boosting the effectiveness of family run businesses, I know that an outperforming team driving a High Performance Unit is critical to success. Seeking out and retaining the top talent remains a perennial challenge. As former corporate high-flyer Victor Lipman re-enforces in an insightful Forbes blog, the best managers keep the big picture in mind, are... [Read more]


How to Avoid Business Travel Clouding Your Personal Space

How to Avoid Business Travel Clouding Your Personal Space

As CEOs and business owners battle with the on-going challenge to achieve a work/life balance, US business travellers have discovered the secret of how to work AND play while away. An American Express survey revealed that despite one third of business travellers surveyed making more day as opposed to over-night stays over the last year, almost 70% extended their work trip to include a personal vacation. As... [Read more]


Eight Ways to Keep the Credit Crunch Under Control

Eight Ways to Keep the Credit Crunch Under Control

As the Credit Crunch continues to rage globally – most recently hitting Poland and China – whose credit crunch is spooking global investors – it’s important for business owners to remember how this turbulent landscape impacts on credit controls. With late payments continuing to be a major issue – as highlighted by a survey from global bank Citi, revealing that over half of... [Read more]


Four Emotional Drivers for Employee Engagement

Four Emotional Drivers for Employee Engagement

We’ve previously examined how you, as a business leader, can create high performing business units to boost your company’s productivity – along with how to hang onto your people by establishing goals and maintaining the communication momentum. We’ve also delved into the basic truths of how people are emotional – and how emotions affect everything we do and every choice we make. As a business... [Read more]


5 Simple Strategies to Stay Stress Free

5 Simple Strategies to Stay Stress Free

Now that you’re back from your well-earned summer break, how long will it take your business to regain its vice like grip on your emotions and push your stress levels way up into the red zone? With over three decades of working as a business strategist and executive coach to high performing family business owner and leaders I’ve discovered the next few weeks are crucial when it comes to setting... [Read more]


Is the Purpose of Your Business Still Relevant?

Is the Purpose of Your Business Still Relevant?

The disruptive power of the internet is increasingly wreaking havoc and failure amongst all types of businesses across wide-ranging sectors. Size and longevity are no guarantee of immunity from these seismic changes and family businesses are just as vulnerable. However, a simple health check can provide a valuable early warning system. With three decades as an experienced business strategist and executive... [Read more]


Change Your Mind-Set and Start Working a 25-Hour Week

Change Your Mind-Set and Start Working a 25-Hour Week

In the immortal words of Parkinson’s Law, are you guilty of expanding your work to fill the time available? As an experienced executive coach, I’ve yet to find a business owner or leader not guilty of applying this law. In spite of promising to take more time off work – and to work less at the end of a great summer with the family – I’ve witnessed time and again family businesses and business... [Read more]


A Formula to Keep Cash Flowing and Your Cash Cows Milked

A Formula to Keep Cash Flowing and Your Cash Cows Milked

Among the top ten issues keeping US business leaders awake at night are failure to innovate and/or meet customer demand – and cash flow which is critical to businesses’ survival and success. We’ve heard from top accountant Steve Pipe why family businesses and owner managers cannot rely solely on reams of traditional management accounts to drive the business forward – which is why they also... [Read more]


Three Ways to Grow Demand Through Customer-Driven Innovation

Three Ways to Grow Demand Through Customer-Driven Innovation

Failure to innovate and/or meet customer demands is the sixth biggest fear in the ten top issues keeping US business leaders awake at night. Innovation isn’t just about brainstorming new ideas stresses Ira Kalb, professor of the Marshall School of Business USC and president of Kalb & Associates. He urges business leaders to create an innovation culture, whereby it’s the responsibility of managers... [Read more]