Over the next 5 years customers will demand that their suppliers possess a greater understanding of their needs.
These are the powerful predictions of 82 per cent of the world’s business leaders who took part in an IBM poll. Seventy per cent of them said customers will expect new and different services – and 88 per [...]

“If you want different results, change your activities”.

This powerful call to action from business mentor and executive coach Jack Daly has galvanized me to change tack on more than one occasion – with great success.
With so many businesses hunkering down, cutting costs, bemoaning a sales shortage – and allowing their sales teams to [...]

“If you want different results, change your activities”.
This powerful call to action from business mentor and executive coach Jack Daly has galvanized me to change tack on more than one occasion – with great success.  
With so many businesses hunkering down, cutting costs, bemoaning a sales shortage – and allowing their sales teams to let [...]

Are the people in your business organised and focused on the right things – or are they still busy fighting the ‘silo wars’?

Do each of your departments operate in ‘near isolation’; jealously guarding their turf from interference by others?

Do you continually end up as referee and peace maker between your various warring factions?

With far greater [...]

Business strategies often fail because things don’t happen as planned.
A common cause of failure – drawing on my decades of expertise in performance coaching – is the absence of a plan that ensures the correct flow of goods, services, and whatever else is needed to deliver the strategic goals.  In an increasingly competitive market place [...]

From my experience as a business strategist and executive coach, too many top executives have the self limiting belief that ‘only they can do it’.
They also often run out of inspiration to think creatively so they keep on doing what they’ve always done and, guess what?- they keep on getting what they’ve always got.
Take these [...]

As a business strategist I’m always looking out for interesting new ideas to improve the companies of the MDs and CEOs I coach and mentor.
I wanted to share with you the following article from Net Profit Quest about applying the 3 Laws of Marketing Physics to turn your business into a monopoly.
So what do we [...]

In my previous post I gave you some ‘wake up’ questions which prompted you to think how you will jump start your sales. 
The questions from sales guru Jack Daly challenged you on growth strategy and included key areas such as sales and marketing, presenting data to customers as well as branding and communication.    
If you didn’t [...]

As an executive coach I have found that many business leaders and sales managers have their own ideas about how they are going to jump start sales.
Unfortunately in my vast experience in strategy consulting, most of them don’t live up to expectations – and if they do there is no plan to sustain the winning [...]

While customers are constantly looking for ways to lower cost and improve margins they are also looking for new innovations to increase their market appeal and or competitiveness, just look at the success of smart phones and the iPad.
Innovation doesn’t have to be a ground breaking new technology it is about the execution and implementation [...]