There’s been lots of talk about growth at the recent Davos World Economic Forum but little in the way of any substantive ideas.  
It’s ultimately up to you as the business owner to ‘Pivot’ your company to drive growth, competitive advantage, innovation and business performance.
The concept of Pivoting, which means keeping the edge in innovative [...]

The recent news that bad management costs the UK £19bn a year comes as no surprise.
The findings of a study by the Chartered Management Institute reveal that three quarters of UK workers waste one and a half hours a week due to unclear communication from their bosses, a lack of support and “micro-management”.
As a master [...]

You are the average of the five people you spend the most time with  
If the words of the late motivational speaker and self help guru Jim Rohn are true, then think of the five or ten people you spend most time with and ask yourself:   
What are these people doing?
How passionate are they?
Do they inspire [...]

It seems that a good proportion of CEOs have an elevated opinion of their own company’s level of creativity. According to a recent survey, when 1200 CEOs were asked to rank their company’s innovation over 52 per cent of them felt they were in the top ten per cent of their industry. Now, I’m not [...]

Taking your customers for granted can be very costly, so having a plan that keeps them engaged can pay handsome dividends.
Your customer engagement strategy does not need to be big and complex. As an experienced executive coach and business strategist, here are four simple and effective options you can use to achieve greater customer engagement:

Set [...]

There are five things that top CEOs and business owners are doing to get a competitive advantage in 2011 according to the PrincewaterhouseCoopers 2010 CEO report – and they all revolve around the people in the business. Here I look at the final three (see my previous blog – for part one).
Responding To Changing Customer [...]

While customers are constantly looking for ways to lower cost and improve margins they are also looking for new innovations to increase their market appeal and or competitiveness, just look at the success of smart phones and the iPad.
Innovation doesn’t have to be a ground breaking new technology it is about the execution and implementation [...]