Many businesses do not announce price increases according to a recent survey of What If forum members and clients – and those that do give between one to three months’ notice before implementing them.
As a business strategist and executive coach I know that, while there is no one “one size fits all” solution, key problems [...]
I previously challenged you to find out what the often overused phrases “getting closer to the customer” and “customer intimacy” really meant by listening to – and eyeballing – your customers to find out what’s really important to them.
As a strategy consultant, let me stress that this is just one element of the bigger picture [...]
Over the next 5 years customers will demand that their suppliers possess a greater understanding of their needs.
These are the powerful predictions of 82 per cent of the world’s business leaders who took part in an IBM poll. Seventy per cent of them said customers will expect new and different services – and 88 per [...]
While customers are constantly looking for ways to lower cost and improve margins they are also looking for new innovations to increase their market appeal and or competitiveness, just look at the success of smart phones and the iPad.
Innovation doesn’t have to be a ground breaking new technology it is about the execution and implementation [...]
According to popular wisdom, more businesses fail coming out of a recession than going into it. This is often attributed to a lack of funding to support the new growth. However, it is also because the business model is not robust enough to survive in a new environment.
Is your business model tough enough? As a [...]
While everyone is looking for that magical “silver bullet” to get sales and profits moving again in these new uncharted waters, those in the know are back working the basics and quietly producing results. As strategy consultants know, the first step in this process is to apply Pareto’s Law – the 80/20 ratio – to [...]
Would you like to come away from your monthly management meetings feeling inspired and energised, confident your team will achieve success and it all agreed in less than an hour?
If your answer to these questions is “yes”, here’s a further query from an experienced strategy consultant.
Why not start the new financial year, or second quarter [...]
As an experienced strategy consultant, I understand how vital knowing the answer to that question can be.
Which type of leader you are can make all the difference to the rate at which your business develops and grows. If you’re finding it hard to make the transition from entrepreneur to CEO/business builder, you may be holding [...]
As a strategy consultant to many senior business people, I know that during the past year or so many CEOs and owners have felt trapped in their companies, as they struggle to survive and change. This is prompting many to question whether they’re in the right place.
With the worst possibly behind us and some new [...]
